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Bug #3959

closed

Sale force auth issue

Added by John Zastoupil 2 months ago. Updated 2 months ago.

Status:
Closed (Resolved)
Priority:
Low
Author:
John Zastoupil
Assignee:
John Zastoupil
Milestone:
-
Start date:
Sep 02, 2026
Due date:
% Done:

100%

Estimated time:
1:00 h
Time log:
1:00 h
Quote History

Description

IT,

 

I recently changed phones but my salesforce authentication app did not migrate, I guess the data?, into the new phone. I am currently unable to log into sales force bc it asks for the two step thing.

 

Can you help?
 

Regards,

Cesar Olvera

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 #1

Updated by John Zastoupil 2 months ago

  • Status changed from Assigned to Closed (Resolved)
  • % Done changed from 0 to 100
  • Estimated time changed from 2:00 h to 1:00 h

reset the users auth 

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