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h2. Roles and Permissions h3. Executive: * Able to view basically everything * No permissions to interact h3. Director: * Can create top level "projects" that we currently use as categories * Can do almost anything within a project other than delete issues, notes, and the project itself to maintain integrity * Can manage users with a role below them (Managers, Individual Contributor, Project Unassignable User) * Can do anything with workflow (how the status of a ticket can change from one status to another, most users will have a specific order the ticket status can change so Directors will be able to override if there are issues) h3. Project Manager: * Same permissions as a Director but cannot create top level projects/categories * Multiple managers may be in a project but the long term goal will be to have only 1-2 PM's per project as we clean things up on each existing project and create new projects as they will be the head/main contact and would likely be given the more training in regards to redmine to ensure they can help /direct users as need be * Can manage users with a role below them (Managers, Individual Contributor, Project Unassignable User) h3. Manager: * Can create subprojects and configure them * Can manage members * Has full permissions with tickets/issues other than deleting them to keep record and integrity * First role with restrictions on ticket/issue status flow so you cannot go straight from a new ticket to closed. (the ticket must be assigned then closed so we know who worked on/completed the ticket and situations of that nature.) !clipboard-202411131407-5yzsy.png! h3. Individual Contributor: * Primarily made for the average user of redmine to work on tickets/issues * Can only see projects they are assigned to * Can claim tickets/issues to work on as well as reject/close them as necessary * Ticket status flow is more restricted to avoid issues with a ticket being closed early or re-opening a ticket without manager approval and things of that nature !clipboard-202411131407-lqtti.png!
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