Redmine

Trackers description

Feature Request

Use this type for a feature request on an existing software project

Hardware Config Change

Requests for change of configuration

Bug

The issue type for when things go wrong or errors are thrown

Permissions Request

Use this for requesting permissions within a system

New System Request

Requests for new systems, new websites, new software, new servers, new museum displays or tech, etc.

IMAC

Install Move, Add, Change requests

Troubleshoot / Repair

Used to indicate repair or troubleshooting needed; for instance, "It is making a weird noise"

Purchase Request

Purchase Requests are issues generated when an employee or volunteer needs to request the purchase of equipment, tools or supplies for a project they are assigned to.